FAQ

  1. General questions

    1.1    What is the status of my order?
    You will receive a confirmation email from us with details on your order including tracking information with our shipping provider.
     
    1.2    Can I change my order?
    Once you receive shipping confirmation your order cannot be changed. If you made a mistake on your initial order please contact us immediately.
     
    1.3    Where do you ship?
    The continental U.S.A.
     
    1.4    How long does it take to ship my order?
    1-2 business day(s).
     
  2. Payment

    2.1    What payment methods do you accept?
    We accept the following payment methods: American Express, Discover, MasterCard, Visa, and PayPal
     
    2.2    Which currency will I be charged in?
    U.S.D
     
    2.3    Do you offer 3 or 4 times payment option?
    Yes, we offer payment plans via PayPal Credit at checkout.
     
  3. Shipping

    3.1    Where do you ship?
    The continental U.S.A
     
    3.2    How long does it take to ship my order?
    2-4 business days
     
    3.3    Do you offer fast shipping?
    Yes, expedited shipping is offered. If you need faster shipping than what is available at checkout, please contact our customer service department.
     
    3.4    How can I track my package?
    You can track your package via tracking number you receive on your shipping confirmation email.
     
    3.5    What if I'm not home?
    The shipping provider will leave your package in a safe place outside your home, or in your mailbox.
     
    3.6    Will I pay taxes for international shipping?
    We currently do not offer international shipping.